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Privacy Statement

I take safeguarding online privacy seriously. Please read the whole of this statement carefully as it sets out what information I may collect from you, how I may use it and your rights in respect of my use and the key details of my privacy policy. From time to time, I may need to change my privacy policy because of changes in my organisation, legislation or in my attempts to serve your needs better. I will use reasonable efforts to publish any changes to my privacy statement.

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Heather Grant is responsible for collecting, processing, storing and safe-keeping personal and other information as part of providing a service and carrying out my regular business activities. I manage personal information in accordance with the Data Protection Act 2018 and I am registered as a Data Controller with the Information Commissioner’s Office Registration Number C1285360.

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Any questions regarding our processing of personal data should be directed to me via heathergrantwriter@gmail.com.

 

SCOPE

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My Privacy Statement governs any kind of processing where I am acting as a data controller or co-controller (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons. This statement applies to my processing of data collected through any means, actively as well as passively, from persons located anywhere in the world.

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I am guided by the following principles when processing data:

  1. I will only collect data for specific and specified purposes; I will make it clear at the point when I request your information, what I am collecting it for and how I am going to use it;

  2. I will not collect data beyond what is necessary to accomplish those purposes; I will minimise the amount of information I collect from you to what I need to deliver the services required;

  3. I will collect and use your personal information only if I have sensible business reasons for doing so, such as providing you with copywriting services and contacting you with relevant offers from time to time.

  4. I will not use your data for purposes other than those for which it was collected, accepted as stated within my policy, or with your prior consent;

  5. I will seek to verify and/or update your data periodically and I will accept requests from you for amendment of the data held;

  6. I will apply high technical standards to make my processing of data secure;

  7. Except otherwise stated, I will not store data in identifiable form longer than is necessary to accomplish its purpose or as required by law.
     

INFORMATION COLLECTED

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The information I may collect about you could include, but is not limited to:

  1. Personal details

If I were to obtain special category data from you I will always get your consent first.

I will collect information from you when:

  1. You contact me for information via my website, social media channels, by phone, or email

  2. You post on my social media channels, website, or blog

  3. You work with me in a commercial capacity

We may use the information collected to:

  1. Allow you to participate in the services you have chosen to do so

  2. Notify you about changes to my services
     

INFORMATION STORAGE

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If you provide me with your email address it will be stored, along with your first name and surname, via Google.com’s and Wix.com’s data storage, databases and the general applications. They have their own privacy policies and will protect your data. You can find out more here: https://policies.google.com/privacy and here: https://www.wix.com/about/privacy

I will never sell or share your personal information with third parties.

 

LEGAL BASIS FOR PROCESSING YOUR DATA

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The General Data Protection Regulation (GDPR) provides that processing of your data shall only be lawful if and to the extent that at least one of the following applies:

  1. You have consented

  2. For the performance of a contract

  3. For compliance with a legal obligation which we must perform

  4. To protect vital interests of your or another person

  5. It is in the public interest

  6. It is in the legitimate interests pursued by us or a third party

 

I collect data for the purposes set out above. Data is managed to ensure that it is either erased from my system when it is no longer required for the purpose for which it was collected, retained for legal reasons or minimised and retained.

Any health data collected from you has special protection and is limited to that permissible by law. In all instances where special category data is collected I will obtain your express consent.

 

LINKS FROM MY SITE

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My site contains links to and from other websites which are operated by individuals and companies over which I have no direct control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use polices. I do not accept any responsibility or liability for these policies. I advise you to check the policies for third party sites before you submit any personal data to the website.

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MARKETING EMAILS

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I will make it as easy as I can for you to opt out of unwanted processing, providing it does not restrict my ability to provide you with the primary service you have requested.

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Please note if you wish to unsubscribe from any marketing emails that you have signed up for, you can do so by emailing heathergrantwriter@gmail.com, clicking onto the unsubscribe link on the marketing email that was sent to you. It may take 24 hours for this to become effective.

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WEBSITE ANALYTICS & TARGETED MARKETING

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I use website analytics to provide the best user experience and service to you and to evaluate and improve my site. I utilise third party data analytics service providers Wix Analytics to improve my visibility and to monitor website browser behaviour and navigation across my site.

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This third-party data analytics service providers collect this information on my behalf in accordance with my instructions and in line with their own privacy policies. They may collect the following data about the way you use my site, which will almost always be anonymised and aggregated before reporting back to us:

  1. Number of visitors to my site

  2. Pages visited whilst using the site and time spent per page

  3. Page interaction information, such as scrolling, clicks and browsing methods

  4. Source location and details about where users go when they leave the site

  5. Page response times and any download errors

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From time to time I may use the information collected about you to present you with targeted advertisements using platforms such as Facebook, Twitter, Google and/or Instagram.

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CHANGES TO OUR POLICY & FUTURE PROCESSING

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I do not intend to process your personal information except for the reasons stated within this privacy notice. If this changes, this privacy notice will be amended and placed on my website at heathergrantwriter.com/privacy-policy and I will contact you by email to notify you of any changes.

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POLICY DETAILS

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I continually review my privacy practices and may change my policy and privacy statement from time to time. When I do this an amended privacy statement will be placed on my website at heathergrantwriter.com/privacy-policy.

This privacy notice was published on 21/12/2022 and last updated on 21/12/2022.

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If you are concerned about how I am collecting, using and/or sharing your personal information, you can contact me at heathergrantwriter@gmail.com

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